Delete your Thapki account
In the app (fastest)
- Open Thapki and go to the You tab.
- Tap Delete account.
- Type DELETE and tap Delete my account.
Without the app
Email hello@thapki.app from the Google account you sign in with, with the subject "Delete my Thapki account". We confirm it's you and delete the account within 7 days.
What is deleted
- Your sign-in, name, photo and email address
- Your privacy choices and notification settings
- Every Care Circle where you are the only member, with all its pets, care records, reminders, vet papers and photos
- Care Circles you share with family stay with them, including the pets and records in them. You are removed from them.
- Records of care you did in a shared circle keep the date and time, but no longer show your name.
Deletion is immediate in most cases and complete within 30 days, including backups. Usage data is deleted within 60 days. See the privacy notice.